This policy also explains how we use and secure your personal information when using this website or when you contact us.
What Personal Information do we collect?
From our Clients:
Contact information – Contact name, phone number/mobile number/address/email address.
From Visitors to our website:
When someone visits this website we use a third-party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website. If we do want to collect personally identifiable information through our website, we will be up front about this. We will make it clear when we collect personal information and will explain what we intend to do with it.
If you use our contact form, we will collect your name, telephone number and email address and company so we can respond to your request for information.
If you sign up for our newsletter, we will collect your name and email address so we can send you information.
If you ring us we will collect your name and contact number so we can respond to your enquiry.
Who will we share your Personal Information with and why?
We will only share your personal data with a third party if we have your consent to do so, if it is necessary to fulfil contractual obligations to you, or if we are obliged to do so by law (e.g. Police investigation).
Marketing and the use of your Personal Information
We will only market services and products to you if we have your consent and at any time you can contact us and withdraw that consent and we will update our records accordingly.
Accuracy of your Personal Information
We work hard to make sure the data we hold is accurate, if you believe that the data we hold may be inaccurate then please contact us and we will correct any inaccuracies.
Under the General Data Protection Regulations 2016, you have rights as an individual which you can exercise in relation to the information we hold about you.
You can read more about these rights here – http://www.dataprotection.gov.cy
Complaints or queries
We try to meet the highest standards when collecting and using personal information. For this reason, we take any complaints we receive about this very seriously. We encourage people to bring it to our attention if they think that our collection or use of information is unfair, misleading or inappropriate. We would also welcome any suggestions for improving our procedures.
Access to Personal Information
We try to be as open as we can be in terms of giving people access to their personal information. Individuals can find out if we hold any personal information by making a ‘subject access request’ under the General Data Protection Regulations 2016. If we do hold information about you we will:
give you a description of it;
tell you why we are holding it;
tell you who it could be disclosed to; and
let you have a copy of the information in an intelligible form.
To make a request for any personal information contact us (see details at the bottom of the page)
If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone.
Links to other websites
How to contact us